Randi captures the sale in the same text thread. Quote to confirmed order, in one conversation — before the customer shops elsewhere.
A real parts order — no app, no call
It's not a pricing problem. It's a friction problem. The quote gets written on a sticky note, the customer has to call back to confirm, and the consumable reorder never gets triggered. Randi closes the gap — the sale happens in the same thread where the question started.
Every one of these is revenue you already earned — lost to friction you can remove.
Tech gets the part number, tells the customer, writes it on a sticky note. Three days later: nothing. The customer either forgot or found it cheaper at the parts counter down the road.
You quoted the right part at the right price. But you made them call or email back to confirm. They didn't. Amazon did.
Consumables run out on a schedule. Filters, belts, fluids — every unit tells you when it needs them. Nobody asks. The sale just doesn't happen.
No portal, no app, no callback. The customer texts the way they text anyone else — Randi handles the rest against your catalog and your pricing.
No portal login. No app. They text the same way they text anyone else.
Zero frictionMatches symptom to part number against your OEM catalog and dealer pricing — not a generic database.
Your catalogPart number, your price, and one-tap confirm. The friction is gone.
Same thread"ORDER" — that's it. Order placed against your system. No portal, no call, no dropped thread.
One wordHour-meter or interval triggers re-prompt the customer when consumables are due. They don't have to remember.
Recurring revenueWhen "confirm" is one text instead of a callback, the math changes.
Illustrative figures based on typical dealer economics — not a guarantee. Your numbers will vary.
Randi runs on your catalog, your pricing, and your part numbers. Customers interact with your brand — not ours. You get the revenue and the relationship. Randi just never sleeps.
Your catalog. Your pricing. Your brand. Randi closes the sale before the customer shops elsewhere. We're onboarding a small group of dealers now.